Argos supports two standard Windows print tracking methods: Page-level and Job-level tracking.
With page-level tracking, the Argos agent makes a copy of the Windows print spool file, then analyzes the entire contents. With page-level tracking, Argos can differentiate between color usage on individual pages, and detect different page sizes within a single document. Page-level tracking is the most accurate “as-submitted” tracking method.
With job-level tracking, the Argos agent only looks at the header of the Windows spool file. The header includes basic information about the job, such as the username, filename, date and time, dimensions of first page, if the document contains color, number of pages and number of copies. However, header information is not always accurate, especially when looking at color usage and page dimensions.
When to use job-level tracking
There are some reasons to use job-level information instead of page-level. For example:
- Print server has limited hard disk space (Argos will automatically switch to job-level tracking if there is less than 2GB of space on your hard disk. We recommend a minimum of 10GB free to handle processing of multiple spool files)
- Print server has limited RAM/CPU. Page-level tracking takes more resources and on an under-powered server, you may see printing performance issues when Argos processes spool files.
- Some proprietary print drivers do not support accurate page-level tracking. In some cases, Sepialine Support may recommend you change your tracking settings to address tracking issues.
As-printed vs As-submitted tracking
Both Page-level and Job-level tracking methods are considered “As-submitted” tracking. This means Argos analyzes the information that is sent to the printer. However, with many manufacturers, Argos can retrieve “As-printed” information directly from the print device through OnBoard integration. As-printed tracking reports what actually came out of the printer - accurately reporting cancelled jobs, error prints, automatic resizes, and other changes that the print driver may not see.